Technology helping people with travel arrangement

According to the U.S. Travel Association study, in 2015 American nationals have spent approximately $814 billion for domestic travel. They are spending a lot of time on planning their trips using mobile applications. Sidelining the travel agents, travelers used desktop versions on mobile, in addition to mobile applications. 

The study revealed that travelers visited 38 travel websites, six weeks before booking a vacation. The search includes popular travel, airline, hotel and review sites. 

Kayak CEO Steve Hafner, says “new technologies are now starting to change how travelers plan and book their trips.” 

In an interview, he told, “It will be less point-and-click websites," “More and more, potential vacationers will now be helped by "spoken work and chatbots."

Speaking on Apple’s automated helpmate, Hafner explained. "What we're seeing is there's a whole generation of people who are more familiar with text messaging and voice via Siri who are looking for a different interaction with an online travel agency."